{"count":3,"tickets":[{"category":"electrical","created_at":"2026-05-14T23:53:52.184616","db_id":8,"description":"","facility_id":"CS-006","id":"TKT-0008","priority":"low","status":"open","title":"Electrical Issue Reported","updated_at":"2026-05-14T23:53:52.184616","user_email":"demo@faster99.com"},{"category":"other","created_at":"2026-05-14T20:39:39.103052","db_id":7,"description":"how to maintenance","facility_id":"DC-001","id":"TKT-0007","priority":"medium","status":"open","title":"Maintenance Guidance Request","updated_at":"2026-05-14T20:39:39.103052","user_email":"demo@faster99.com"},{"category":"equipment","created_at":"2026-05-14T04:05:41.545468","db_id":5,"description":"","facility_id":"DC-001","id":"TKT-0005","priority":"medium","status":"open","title":"Equipment Issue: Forklift Charger","updated_at":"2026-05-14T04:05:41.545468","user_email":"admin@tireops.com"}]}